Telecalling
Inbound and Outbound Calling Process
Inbound calls from interested customers are nurtured through qualified lead capture and communication. However, outbound calling strategies may vary. The USA might emphasize targeted cold calling with specific scripts, while India might leverage a larger sales force for outbound calls due to a potentially higher tolerance for unsolicited communication. Regardless of location, both inbound and outbound calling aim to convert website visitors or leads into qualified customers through effective communication.